![]() If you lose your files and require PPCS to send you files, you will be charged a $5 Admin fee. And you will avoid an admin fee for lost files. No need to wait 24 hours for a response from PPCS. No need to provide PPCS with an invoice # as proof of purchase. ![]() There will be no need to contact Paper Phenomenon Customer Service (PPCS) for help in retrieving your files. Why is your Access ID important? If you create an account in the Paper Phenomenon Shop – you will always have access to your instant downloadable files on demand. This email provides you with a link to access your file, but more importantly, this email includes an Access ID. A folder exclusively for Paper Phenomenon purchases will allow you to keep all your Paper Phenomenon purchases in one place.Ģnd email is a Download Products Notice. We suggest you make a folder in your email account for Paper Phenomenon purchases. You may need your invoice # in the future. ![]() Upon completion of your purchase, you will receive two emails, (these emails will be sent to the email address associated with your purchase).īoth emails will come from You may want to add this email address to your contacts to avoid emails going directly to your spam folder.ġst email is an Order Confirmation Notice. You will receive a welcome email upon sign up which explains the shipping schedule for each kit club. Packages undeliverable by USPS and/or their international shipping partners will be cancelled and refunded once received and processed at our facility. We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited our facility. Please keep in mind that during holidays this time may vary. After that, delivery time within the United States is 2-6 days, and 10-15 business days internationally. The processing time for orders is 24 hours. Very important, please be sure to double check that your email address is correct to ensure delivery of important order information. Upon shipping of your order, you will receive a tracking number via email. Shipping & Handling Charges are as follows:ĭepending on the size of your order, shipping charges will vary based upon shipping fees from USPS.įlat Rate Envelopes (12-1/2" x 9-1/2" or smaller): $6.95įor international shipping rates please visit the USPS website for rates. Paper Phenomenon ships to most countries worldwide via USPS for all domestic and international packages. To keep updated with our latest shipping promotions sign up for our newsletter. These promotions may change periodically. On occasion Paper Phenomenon offers shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. No, the associated videos for this project are part of the Classroom Video Membership (CVM)Ĭlick on the link above to download instructions Is there a Tutorial & Video Combo available for this project? Is there another project associated with this project? You will need to purchase the upgraded version of the software. Please note that the FREE BASIC Silhouette Studio Software CANNOT cut SVG files. ![]() We cannot guarantee that the software you use will import our SVG files at the correct measurements. Paper Phenomenon does not offer technical support in relation to SVG file software. This purchase includes SVG files and PDF Templates. If you do not have a machine that cuts SVG files, please note that tutorial instructions and/or templates are available with this tutorial in order to cut the pieces by hand. The instructions include photos demonstrating the steps serving as a visual aid to help you along the construction process. Tutorial Only – with this purchase you receive written step-by-step instructions on how to construct the project from start to finish. Description Grandfather Clock and Mini Album ![]()
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